Use-Case Automotive
Efficiently managing data entry processes and consolidating all sources
The challenge? Keeping a CLOSE RELATIONSHIP!
In a very competitive sector, it is very important to keep a close relationship to clients, drivers and potential future drivers with :
Connecting? Not that simple
“It is more important than ever to connect all data points of and contact moments with my customer: service requests, request for information, offer or test drive, complaints, invites for events, subscription management of new mobility solutions, …”
“Those data come in via so many different systems, are managed in different silos within the company and often cause incomplete views, doubles, …”
Manage all data entry process
Consolidated 360° view with data quality tools
Integrating all data sources – marketing, sales, after-sales, complaints, …
Data visualization
Selection tools
A lack of solid data management and data governance tools lead to :
Missed opportunities
Churn
Efficiency lost
Decreased image of the company
Manage data entry and consolidate all sources
Black Tiger Belgium supports automotive companies with its Master Data Platform and solves all their data challenges.
More about the Master Data Platform