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Use-Case Telco

Real time matching with your client database

Prospects looking to take out a new subscription on mobile, internet, tv or a combination of those services will typically:

  • Search the website
  • Contact the contact center
  • Visit a shop

before ultimately to decide to sign a new contract

“I want to personalize each step in the process to offer the best services to my (potential) new client. When a consumer identifies himself to the call-center operator, I need to be able to show the call-center operator the information relevant to propose a fitting solution.”

Customer Journey Manager

“From an operational point of view, I want to rely on previous payment behavior to manage potential risks of non-payment.”

Manager Billing Operations


The ability to link data in your data-entry process, in real-time, regardless of the source, to the existing information in your client database, increases

Manage efficiently and automatically Data entry processes

Link with client history and segmentation in real-time

Strong data matching solution developed over the last 30+ years

Black Tiger Belgium supports telco companies with its Master Data Platform to solve all their data challenges.