Black Tiger Belgium created an Analytical Single View that provides a 360° view on the customers of the bank. All available sources of information have been gathered and aggregated at an individual level.
Black Tiger Belgium also set up a predictive modeling environment on the bank premises. Various models have been created by Black Tiger Belgium consultants in association with analysts of the bank. The bank uses our predictive models to predict cross-selling, up-selling and churn on flagship products.
Every month, the analytical single view is automatically updated on a server of the bank, all the models scores are refreshed and a quality report is generated to control the input data quality and the potential obsolescence of the models. Subsequently, the models probabilities are automatically exported to the campaign selection environment.
Point Carré:  Visual Intelligence tool helps Pointcarré understand their customers
As a retailer, it is of utmost importance to keep close track of each store’s performance. Moreover, communication needs to be segmented and in line with a customer’s specific buying habits and purchase potential if your want it to be cost-effective.
Ethias:  Predictive modelling helped Ethias reduce churn
Ethias took advantage of Black Tiger Belgium’s experience in predictive models to determine the risk of churn for each of his customers. The model also helped to determine their appetite to buy a new contract for the product ‘assistance’.
Automotive company:  Speeds up the payment of customer invoices
With incomplete sources and errors in manual data entry of customer data, the company suffered from a significant amount of late payments. Thanks to Black Tiger Belgium’s proactive data quality solution they were able to positively impact the cash flow and reduce manual data entry by more than 85%.
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